Service Request | Georgetown Fireplace and Patio

Due to heavy service demand during winter months, we will be unable to provide service for all requests. We will prioritize service requests as follows:
1. Products purchased from Georgetown Fireplace & Patio
2. Products of brands sold at Georgetown Fireplace & Patio
3. Located in our local service area and installed by a reputable company

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Request for Service

Section Completed by Serviceperson

Today's Date

Date Complete For Office Use

Completed by: For Office Use

Contact Information

Name *

Address *

City (Location of Service) *(Location of Service)

Phone *

Alternate Phone (recommended) NOTE: We will NOT travel to your home without first contacting you the day service work is scheduled.

Email *Used only to communicate with you about your request for service.

Best Time to Contact

Product Information

Was the product purchased at Georgetown Fireplace & Patio?

YesNoUnknown

Name product was purchased under:

Purchaser was:

OwnerBuilderRemodelerOther

Product information.

Please provide Manufacturer name, model number, and serial number if you can locate it. (Brand and model are generally REQUIRED to complete service work.)

File Upload Additional documentations or photo you wish to provide for service professional.

Year installed: How old is the product?

Service Information

Description

Please describe the issue you are experiencing.

How long have you noticed the issue?

What has been attempted to solve this issue?

Verification

11 *Example: 12
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